For a free consultation, call
For a free consultation, call
We can provide all aspects of care within your home for you to remain as independent as possible. We are different from other providers as we are Nurse led and can offer some clinical advice to our clients and their loved ones as needed.
Please see the about us page for the areas that we cover. All postal addresses are considered.
We have a highly trained team of staff that work in specific areas dependent on your location. Once you get to know this team it is unlikely you will see any of our other staff members unless it is during peak staff absence times such as summer holidays.
All of our care staff are carefully selected by our management team. Once hired, each staff member receives comprehensive training from one of our Directors, a former lecturer at the University of Nottingham. We have our own in-house training suite, where new staff learn to use the latest equipment. The training program is extensive, spanning five days at our head office and includes a unique assessment of cooking skills as part of the induction. After this, new staff are paired with an experienced team member for on-site visits, ensuring a smooth introduction to the clients they will regularly support.
Please see our useful information tab for more information on funding options available to you and your individual circumstances. The ways to pay us are put on the monthly invoice, which is usually cash, a BACS transfer or a cheque.
First, we need to attend an initial assessment at the home address where the care will be provided. After this, agreements are made in relation to visit times and what support is required. The information our management team gather from you is then put into an individualised care plan for the care staff to follow, along with essential risk assessments and medical information. Depending on the volume of information given to us, we can usually complete care plans in 2-3 working days which must be completed before care can commence.
| Private funded care | State funded care | |
|---|---|---|
| Basic personal care needs met |  Included |
Included |
| Personal care needs met, including nail care and hair care, shaving, hair and chiropody appointments made as required | Included |
– Not typically included |
| Basic nutritional needs met such as microwave meals warmed up | Included |
Included |
| Nutritional meals prepared from fresh if required, foods can be sourced from independent sources such as butchers rather than mainstream shops if required | Included |
– Not typically included |
| Medication administration | Included |
Included |
| Medication administration, ordering medications, collecting medications, checking stock levels | Included |
– Not typically included |
| Light domestic tasks such as emptying household bins and making the bed (clients bed only if they do not live alone) | Included |
Included |
| Domestic tasks such as bed changing, taking refuse bins out for collection, ironing, hoovering, mopping, removing dead flowers | Included |
– Not typically included |
| Continence care | Included |
Included |
| Continence care including monitoring stock levels and ordering continence products | Included |
– Not typically included |
| Skin integrity checks when performing continence care | Included |
Included |
| Daily checks of whole body, encouragement to pressure relieve through exercise, daily contact with other health care professionals as required and direct referrals made on clients behalf as required | Included |
– Not typically included |
| Shopping list compiled by client or family and staff will follow, foods put away and no stock checking or date checking | Included |
Included |
| Shopping list compiled by staff with clients input if possible otherwise staff will do this independently, stock checks, freezer food dates checked, fridge food dates checks, cupboard food dates checked. Staff will encourage ‘extras to be purchased’ such as treats for the client, fresh flowers for mood boosting. | Included |
– Not typically included |
